Payment Policy
Payment Policy
At Lokus Wellness, we offer flexible payment and shipping options to accommodate our global healthcare partners and ensure a seamless procurement process.
Payment Confirmation
Once your payment has been completed, please submit your Bank Slip (Proof of Payment) by replying to our team via email:
help@lokuswellness.com
Prompt submission of the payment proof will help us expedite your order processing and logistics scheduling.
Once your payment has been completed, please submit your Bank Slip (Proof of Payment) by replying to our team via email:
help@lokuswellness.com
Prompt submission of the payment proof will help us expedite your order processing and logistics scheduling.
1. Accepted Payment Methods
We support the following secure payment methods for all orders:
- Credit/Debit Cards: Instant processing for most international cards.
- Wire Transfer (T/T): Telegraphic Transfers for corporate and bulk orders. Bank details will be provided on your proforma invoice.
2. Accepted Currencies
To simplify international transactions, we accept payments in the following major currencies:
- US Dollar (USD)
- British Pound (GBP)
- Hong Kong Dollar (HKD)
- Euro (EUR)
3. Trade Terms (Incoterms)
Lokus Wellness provides flexible shipping arrangements based on your logistical requirements. We currently support:
- EXW (Ex Works): Pickup from our facility.
- FOB (Free on Board): Delivery to the designated port of departure.
- DDP (Delivered Duty Paid): Full-service delivery including customs and duties handled by our logistics partners.
4. Order Processing
Orders will enter the production and inspection phase immediately after the payment is verified. As a reminder, every order includes a Pre-shipment Inspection Video to ensure your medical electronics meet our quality standards before they leave our facility.